The Schiller Center | Helping You

e believe all people, organizations, and communities can improve their performance. Our job is not to persuade you of the need for change. But if you want your organization to be more effective and efficient, we will be your strategic partner in achieving and surpassing your organizational goals.

The most dramatic results we've accomplished come from a process we call Connective Change, which connects people with each other, with their shared purpose, with their customers, and with their best selves. Connective Change works to align an organization's programs, services, processes, and structures with its guiding purpose. And it connects the organization with the communities with which it interacts, benefiting both the organization and those it serves.

Imagine removing the static on a phone line so you have a clear signal. Connective Change removes the "static" and obstacles that prevent your organization from being its best self. When an organization becomes more connective, obstructions are eliminated and there is a virtual "hum" as people, processes, and programs smoothly coordinate to achieve a common purpose.

The Results You Can Expect

Improved business practices, resulting in sustained success and a stronger bottom line

Greater innovation and flexibility in response to change, including faster turnaround and implementation

Better ability to anticipate customer needs and market shifts

Deeper customer or member loyalty

More motivated, productive people with lower turnover

Steps You Can Take Now to Build Connectivity

Clarify expectations and define roles

Build authentic relationships

Act on your change agenda. Demonstrate commitment. Show "early wins"

Model and reward flexibility, innovation, creativity, playfulness

Be inclusive and transparent in decision making

Reward group success

Share information openly, widely, and frequently

Listen carefully and reflectively. Ask questions