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Schiller Center Organizational
Improvement Model
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Our approach

We help leaders envision the best future for their organization by guiding them through a strategic analysis of strengths, core identity, competitive environment, trends, and other factors. Then we help them chart a course toward realizing that vision. This process includes understanding existing relationships among four key elements, then aligning them to achieve success.
Key Elements
The success of every organization depends on four key elements:
- purpose: mission, vision, values, goals, assumption
- people: leaders, staff, volunteers, customers, culture
- programs: activites, services, products
- processes: systems, structures, procedures, policies
Vibrant, resilient organizations are driven by talented, caring people working together to accomplish their shared purpose. Organizational programs and processes are effectively aligned to help them achieve that purpose with harmony.
Five-step Process
This provides both flexibility and structure to help people in organizations help themselves:
- Define: describe conditions, goals, challenges, and desired outcomes
- Design: develop effective, measurable strategies
- Align: implement strategies that align leadership, culture, programs, and structures with goals
- Refine: use performance data to make adjustments that improve results
- Shine: assure that reward systems encourage continued success, celebrate group accomplishments
Our Guiding Principles
We want everything we do to demonstrate that we value:
- Strategic Partnering
- Pragmatic Idealism
- Servant Leadership
© 2008 by Schiller Center | sherry@schillercenter.org
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