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Overcoming resistance

All meaningful change initiatives face possible roadblocks or obstacles. Common obstacles to change include:

  • Fear of change
  • Uncommitted or ambivalent leadership
  • A belief that positive change is not possible
  • Lack of a felt need for change
  • Lack of a clear vision
  • Lack of an empowered coalition or team
  • Missing practical first steps
  • Unconstructive organizational culture

Resistance to change is natural. It should not be personalized. Among the successful strategies we help leaders use to address resistance are:

  1. Share the change agenda widely.
  2. Act on the change agenda, demonstrating visible commitment.
  3. Provide safe opportunities for expressions of concern and loss.
  4. Share information openly, widely, and frequently.
  5. Listen carefully and reflectively. Ask questions. Acknowledge.

© 2008 by Schiller Center|sherry@schillercenter.org